Sun Travels Jaffna (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
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Full Name
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Contact Information (Email address, Phone number)
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Passport details (for visa and travel bookings)
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Payment information (if booking online)
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Travel preferences and special requirements
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Other information relevant to customer surveys and offers
2. How We Use Your Information
We use the collected information to:
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Process your travel bookings and visa applications
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Improve our services and personalize your travel experience
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Communicate with you about your inquiries, bookings, and promotional offers
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Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only with:
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Service providers (such as airlines, hotels, transport operators) strictly for fulfilling your travel requests
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Legal authorities if required by law
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Cookies
Our website may use cookies to enhance user experience. Cookies help us understand how visitors interact with our site, but they do not collect personally identifiable information unless you voluntarily provide it.
6. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate information
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Request deletion of your personal information (subject to legal requirements)
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Opt-out of marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.